Refund Policy

Refund Policy

At PARRYSMART, we prioritize customer satisfaction. If you're not completely satisfied with your purchase, we're here to help.

1. Eligibility for Refund

  • Timeframe: Refund requests must be made within 14 days of delivery.
  • Condition: Items must be unworn, unwashed, and in their original packaging with all tags intact.
  • Non-Refundable Items: Items marked as final sale, undergarments, and accessories are not eligible for refunds.

2. How to Request a Refund

  • Contact our customer service team at parrysmart24@gmail.com or call 7358349332 with your order number and reason for the return.
  • Upon approval, we'll provide instructions for returning the item.

3. Refund Process

  • Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item was damaged or incorrect.
  • You can request a return within 5 days of delivery.
  • We do not accept any exchange or replacement of product.

5. Contact Us

For any questions or concerns regarding refunds, please reach out to our support team:

  • 📧 Email: parrysmart24@gmail.com
  • 📞 Phone: 7358349332
  • 🏢 Business Name: PARRYSMART LLP

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